Reference
Quick reference — contacts, glossary, and common codes.
| Person |
Role |
| Arthur |
Owner / Manager |
| Catalin |
Dispatcher |
| Franco |
Renovation |
| Ben, Marko, Radu |
Plumbers |
| Fan, Louis |
Plumbers |
Glossary
| Term |
Meaning |
| SC |
Service Call — a regular job/appointment |
| EST |
Estimate — a quote for potential work |
| PL |
ProgressionLive — the work order system |
| CCQ |
Construction industry hours (regulated) |
| Non-CCQ |
Non-construction hours (materials, admin, etc.) |
ProgressionLive Status Codes
| Status |
Meaning |
| New |
Just created, not assigned |
| Scheduled |
Assigned to a plumber, has an appointment |
| In Progress |
Plumber is on site |
| Completed |
Work done, awaiting billing |
| Billed |
Invoice sent to customer |
Still Stuck?
Contact Arthur or Catalin.